Excellent communication skills CEFR :: B2, C1, C2. Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, driver installation, Printer and Wi-Fi trouble shooting. Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity. Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident. Knowledge of Incident Management lifecycle. Aware of current role SLA and Metrics handled. Talents should be based out of Bangalore or Pune. Work from Office is mandatory, No option of hybrid and WFH. 24*7 Shifts is mandatory.
Excellent communication skills CEFR :: B2, C1, C2. Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, driver installation, Printer and Wi-Fi trouble shooting. Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity. Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident. Knowledge of Incident Management lifecycle. Aware of current role SLA and Metrics handled. Talents should be based out of Bangalore or Pune. Work from Office is mandatory, No option of hybrid and WFH. 24*7 Shifts is mandatory.,
▶️ Req. for the Technical process specialist
🖊️ Infosys
📍 Bengaluru
1. Proofreading the task submitted by the academic writers. 2. Checking reference. 3. Ensuring high quality of work from the...
Apply For This JobJob Description – You must be comfortable doing Pick up and Delivery. – Pick and Deliver orders to customers on...
Apply For This Job**Summary of Primary Job Responsibilities** **okay to work in 24/7 shift** Need to have prior BPO Experience Candidate should be...
Apply For This JobJob Description What you’ll do: This position will be based in Eaton’s Global Supply Chain Center of Excellence (GSC CoE)...
Apply For This Job– Set-up D2C portals for key identified spaces by delivering on following- – Portal Development – – Identify agencies for...
Apply For This JobInformation security analyst Bank of new york mellon is a global financial services company focused on helping clients manage and...
Apply For This Job