ICICI Prudential Life Looking for Centre of Excellence – Digital Business at Mumbai Full Time

– Collaborate with cross-functional teams to deliver customer-centric solutions that solve users problems and make digital onboarding smoother
– Scan competition and have a continuous look out for emerging market trends to identify opportunities and scope for improvement
– Write and Device exhaustive Business Requirement Docs/ Product Requirement Docs for projects
– Measure the efficacy of the projects taken live and maintain the existing product for continuous growth/optimization
– Do UAT and prepare /aid team to create elaborate Test cases for comprehensive testing of project build received

– Collaborate with business team and Contact center team to identify the issues they face in providing best experience to customers and in scaling the business numbers
– Propose feasible solution for the high impact problems and then drive its execution

▶️ Centre of Excellence – Digital Business
🖊️ ICICI Prudential Life
📍 Mumbai