Key functions will be – Profitability Management – Maintaining & optimizing profitability for the branch – Target setting & management – Monitoring branch targets in numbers & volumes – Portfolio quality management – through superior underwriting, working closely with collections – Cost management – managing all branch operating costs including cost of acquisition, operations etc. – People management – Motivating team, handling HR & administration function of the branch – Customer experience management – Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues – 7-8 Years experience – Ability to plan & execute – Strong inter-personal skills and leadership ability,
– Ability to create professional work culture that encourages enthusiasm and team spirit – Understanding of credit risks & operational risks. – Ability to manage and implement change by taking complete ownership
▶️ Branch In-charge
🖊️ HDB Financial Services
📍 Mumbai
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