Gresham Global Consultancy Looking for Admissions Associate – UK University at Mumbai Full Time

Gresham Global is looking to hire an Admissions Associate – Telecalling for a UK based University. Below is the detailed job description.

– Calling the Students who have attended our seminars and events
– Explaining the University’s courses and gauging the interest of the student
– Schedule counselling meetings with the cousellors.
– Schedule interviews for the students.
– Update CRM with student details regularly and effectively.
– Follow up with students for any enquiries through direct meetings, live chat, phone calls and emails.
– Provide administrative support comprising of document filing, application submission, and scanning of documents during the admission process.

– Assist in student admission processes based on partner university requirement.
– Explain the admission policies and enrolment process to the students and their families where required.
– Assist students in completing admission forms and other related paperwork.
– Assist with accommodation needs, tuition fees, visa compliance.
– Review the applications with the Admissions Manager promptly.
– Collaborate with team members to complete and validate the admissions of students.
– Support the team during admission-related events and activities.
– Provide support to the Admissions Manager in managing admissions-related operations.
– Address student queries and complaints promptly.
– Assist in all student interactive events organised by the Admissions Manager.
– Maintain a cordial relationship with the management, students, colleagues and administrative staff for smooth operations.
– Maintain all company assets as defined in the employment agreement.
– Be willing to undertake any other responsibilities assigned by the management.

We are looking at individuals with minimum three years of relevant work experience. This role is on-site, based in Mumbai. Since this role involves calling, it is important for incumbent to have excellent communication and inter-personal skills.

Job Types: Full-time, Regular / Permanent

Schedule:

– Day shift

Ability to commute/relocate:

– Chembur, Mumbai – 400071, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

– total work: 3 years (Preferred)