FoodMe Global / Dine Palace Looking for Customer Support Assistant Manager – Kolkata at Kolkata Metropolitan Area Full Time

This is a remote position.

We are looking for a Customer Support Assistant Manager to deliver top-notch customer support and spread this concept throughout the company. The objective is to maintain the department’s profitability and efficiency while raising customer happiness, loyalty, and retention rates and meeting their expectations.

Responsibilities

– Enhance the customer experience, engage customers, and support organic growth
– Take responsibility for consumer complaints and see them through to completion
– Establish a clear mission and implement techniques geared towards achieving it.
– Maintain thorough records and record your interactions with customers.

– Keep abreast of market developments and employ best practices as necessary.
– Utilise assets and manage resources to meet both qualitative and quantitative goals.
– Keep a clean workflow in accordance with priorities.

Requirements -Excellent understanding of management techniques

– Proficiency in English
– Knowledge of customer service tools, databases, and software at a working level
– Ability to lead and strategize Well-developed client-facing and communication abilities
– Advanced multitasking and troubleshooting abilities
– Prior experience in Digital Marketing Agency will be preferred -Available to work as per EST time 9:00am – 5:30pm

Benefits – Friendly Environment

– Guaranteed Growth

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▶️ Customer Support Assistant Manager – Kolkata
🖊️ FoodMe Global / Dine Palace
📍 Kolkata Metropolitan Area