Firstsource Solutions Looking for Customer Service Executive at Whitefield Full Time

Job Type: Customer Service – International Voice process

– “HIRING CANDIDATES ONLY FROM BANGALORE LOCATION”

Shift: Rotational Shift /Rotational off /Work from Office

salary: 2.8 LPA to 4 LPA

Cab: Two way

BASIC CRITERIA:

– EDUCATION: 10th/ 12th passed outs, Graduates (not hiring engineering graduates and post graduates)
– Excellent communication skills .
– Good knowledge about resolving the technical issues related Internet and Broadband

JOB ROLE:

– Resolve customers’ concerns and answer customers’ questions to your best ability.
– Maintain a positive attitude and calmly respond to customers’ complaints.
– Listen to customers’ concerns, issues and questions.
– Upselling

This job is also searched as Customer support,

Customer service representative. Customer service, international voice process, troubleshooting.

Office Address:

3rd floor, Dragonfly building, Brigade Tech Gardens, Brookfield. Bus stop: AECS Layout

Land mark: opposite to brookfield mall

Job Types: Full-time, Permanent, Fresher

Salary: ₹250,000.00 – ₹380,000.00 per year

Benefits:

– Health insurance
– Provident Fund

Schedule:

– Rotational shift
– UK shift
– US shift
– Weekend availability

Supplemental pay types:

– Performance bonus

Application Question(s):

– Are you a resident of Bangalore/Karnataka?

reply (yes/No)

Education:

– Secondary(10th Pass) (Required)

Language:

– English (Required)

Work Location: In person