About us
Eleve Freightways Ltd. is an asset/logistics-based carrier with having presence all over Canada and the US having yard and terminal locations in Langley, Calgary, Edmonton, and Caledon. We are a growing company and trying to expand our horizons continuously with the help of our dedicated employees.
Our work environment includes the following:
– Modern office setting
We are looking for an experienced dispatcher cum Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service, responding to customer inquiries, and resolving customer issues in a timely manner. The ideal candidate will have strong communication skills, a positive attitude,
and a commitment to providing excellent customer service. The Customer Service Representative will also be responsible for maintaining customer records and providing feedback to the management team.
Responsibilities:
– Respond to customer inquiries in a timely and professional manner.
– Provide accurate information about products and services.
– Resolve customer complaints in a timely and satisfactory manner.
– Maintain customer records and update customer information as needed.
– Provide feedback to management on customer service issues and trends.
– Be knowledgeable about the company’s products and services.
– Be able to handle multiple tasks simultaneously.
Job Types: Full-time, Permanent
Salary: ₹40,000.00 – ₹70,000.00 per month
Benefits:
– Paid time off
Schedule:
– Monday to Friday
– Weekend availability
Supplemental pay types:
– Commission pay
– Joining bonus
– Overtime pay
Experience:
– dispatching: 1 year (Preferred)
Shift availability:
– Day Shift (Preferred)
– Night Shift (Required)
– Overnight Shift (Required)
Work Location: In person
Expected Start Date: 01/02/2024
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