Descriptions
Serve as the primary point of contact for all inquiries from consumers regarding forthcoming renewals by phone, email, or other channels.
Responsibilities
– Offers users customer service on the phone, email, or instant message. acts as the main point of contact for incoming consumer issues.
– escalates more complex product-related issues to the appropriate Product Support division
– Investigates client issues, find the underlying reason, and employ tools and resources effectively to figure out how to fix issues.
– Keeps track of and records incoming support requests, making ensuring that client complaints and issues are properly noted.
– Meets requirements for the task, including those quality, punctuality,
and average handling time.
– Possibly mentor and/or guide less seasoned Customer Service Associates – Consumer
Requirements
– Excellent interpersonal, written, and communication abilities (English and Hindi).
– Excellent people skills and commitment to delivering outstanding customer service
– Must be self-starting and self-motivating.
– Emphasize quality and customer satisfaction.
– Excellent analytical and listening abilities.
– Excellent time management abilities.
– Effective communication skills with people at all levels both inside and outside of the company are required.
– Both writing ability and creativity.
– the capacity to multitask and work well in a team context
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹10,000.00 – ₹25,000.00 per month
Schedule:
– Day shift
Supplemental pay types:
– Performance bonus
– Yearly bonus
Speak with the employer
+91 9512195124
▶️ Customer Care Executive
🖊️ Double Slash Internet
📍 Rajkot
Job Description Your Impact The world needs innovators and problem solvers who turn challenges into greater opportunities. At Jacobs, we...
Apply For This JobAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support,...
Apply For This JobJob Name : Customer Service Salary : 17000 – 20000 a Months Exp: 0 – 2 years Company Name :...
Apply For This JobJob details Here’s how the job details align with your profile. Pay ₹13,500 – ₹22,500 a month Job type Permanent...
Apply For This JobJunior analyst Full employment onsite/offsite. We are pleased to inform you that Blue Stones PE opened its office in Gurgaon,...
Apply For This JobJob Type Full Time Job Description . Developing software including best practices, concepts, technology, and methodology obtained through formal training…...
Apply For This Job