Job details
Salary
₹25,000 – ₹45,000 a month
Job Type
Full-time
Qualifications
– Call Center Operations: 5 years (Preferred)
– Sales Operations: 5 years (Preferred)
Full Job Description
– Train and onboard new Call Center Agents as required to meet quotas
– Provide coaching and assistance to call center agents on an ongoing basis
– Process weekly sales leads reports for submission to management
– Oversee and ensure conflict resolution between associates and customers
– Ensure that all employees follow the company’s best practices for call center management and operations
– Develop presentations and talks to motivate and educate call center agents
– Communicate company goals to associates so every employee understands his or her role
– Conduct periodic surveys of customers and potential customers to ensure quality control
Job Type: Full-time
Salary: ₹25,000.00 – ₹45,000.00 per month
Schedule:
– Day shift
Application Question(s):
– Current CTC
– Excepted CTC
Experience:
– Call Center Operations: 5 years (Preferred)
– Sales Operations: 5 years (Preferred)
Hiring Insights
Application response rate: 65%
Hiring 1 candidate for this role
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