Certified Looking for Collections Specialist- Bilingual at Remote Full Time

Job details

Salary from $16 an hour job type full-time number of hires for this role 2

Qualifications

Spanish (required)

Us work authorization (required)

Medical collection: 1 year (preferred)

Full job description

We are seeking high-energy and driven individuals with strong communication skills who are looking for an opportunity to make a difference by helping people manage their financial obligations.

Prior healthcare or customer service experience preferred but not requiredBilingual in spanish preferred.

What you’ll be responsible for:

Communicating with consumers to help them meet their financial obligations thru negotiating payments in full or arranging payment plans, to assist with getting back on track with their finances
Working with hospital and physician accounts which include self-pay, worker’s compensation, pip & medical insurance accounts, among others
Building rapport and maintaining positive consumer relations by offering solutions
Enhancing the customer experience through modern and industry-leading technology
Maintenance and follow-up of assigned accounts in route

What we are looking for in an ideal candidate:

Highly motivated, persistent and energetic individual
Active listening, learning & negotiation skills
Strong communication and interpersonal skills
A year or more of collections or healthcare industry experience is a plus
Willingness to thrive in a growing organization and adapt quickly to change
Associate`s degree preferred or a high school diploma/equivalent with related experience

What we offer you/ benefits:

Certified offers remote work-from-home flexibilityWe will work with you on an individual basis to ensure you are fully trained and prepared for your job, both in the office and with remote supervision.

Competitive base pay (based on experience), plus monthly commission & year-end bonuses
Medical, dental, vision , life, ltd insurance
401(k) retirement plan with company match
Vacation and holiday pay
Tuition reimbursement
Ongoing education/professional development
Friendly and professional working environment with outstanding colleagues

We will train you!

Fdcpa, hipaa
Communication skills and collection techniques needed to effectively collect bad debt accounts
Aspects of medical billing procedures & terminology
Education required to take certification exam to become a certified collector through aca international
Continuous training and education as industry/regulations change

Job type: full-time

Pay: from $16.00 per hour

Benefits:

401(k)
401(k) matching
Ad&d insurance
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Tuition reimbursement
Vision insurance
Work from home

Physical setting:

Office

Schedule:

Monday to friday

Supplemental pay:

Bonus pay
Commission pay

Covid-19 considerations:
Option for remote work, if working on-site we follow all cdc, state and local governement guidelines.

Experience:

Medical collection: 1 year (preferred)

Language:

Spanish (required)

Work location: remote