JOB RESPONSIBILITY
Team Lead – Claims(Business Operations) will be responsible for the following:
· Meeting stakeholders with the Assistant Manager – Communications to understand project requirements and coming up with a design brief that matches the business need
· Work with the communications team and business to generate ideas for pitching and proposals
· Visualization and design of mailers, campaigns, presentations, posters, reports, brochures, logos, online newsletters, html mailers, flash animation, videos and other branding and communication materials
· Act as the custodian of the corporate brand, ensuring all guidelines, style guides, and template used are correct and aligned
· Providing quality control over own work
· Responsibility to deliver projects against tight deadlines
· Create internal as well as external (social/digital) designs for business/leader updates/stories
· Ensure organizational initiatives and projects are successfully communicated to employees and stakeholder
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JOB RESPONSIBILITY
Team Lead – Claims(Business Operations) will be responsible for the following:
· Meeting stakeholders with the Assistant Manager – Communications to understand project requirements and coming up with a design brief that matches the business need
· Work with the communications team and business to generate ideas for pitching and proposals
· Visualization and design of mailers, campaigns, presentations, posters, reports, brochures, logos, online newsletters, html mailers, flash animation, videos and other branding and communication materials
· Act as the custodian of the corporate brand, ensuring all guidelines, style guides, and template used are correct and aligned
· Providing quality control over own work
· Responsibility to deliver projects against tight deadlines
· Create internal as well as external (social/digital) designs for business/leader updates/stories
· Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
· Create and implement monthly deadlines, project goals, expectations and workflows to ensure a smooth production process with on-time delivery
QUALIFICATION
· Bachelors’ or Masters’ degree in fine arts/ design
· Non-BTech preferably
EXPERIENCE
6+ years of overall experience including extra-ordinary internal personal skills, communication skills
Minimum 2+ yrs experience in people manager’s role on rolls
Healthcare / Claims Experience will be added advantage
SKILLS AND COMPETENCIES
· Responsible for serving as the operations point of contact in for day to day operations, including but not limited to, facilitating issue resolution, meeting goals and targets Primary duties may include, but are not limited to
· TL should be able to analyze inventory and plan and deploy work force accordingly
· Should track and report performance data to leaders and counter partners from onshore
· Manage new hire associates and plan for their training and refresher training as needed
Excellent Data management and Data presentation skills(MS Office – Minimum)
· Should be able to manage and track aspiration of team and help them develop
· Conduct one on one on monthly basis and provide performance data
· Push for innovation and enhancements
· Attend onshore/offshore with different business partners and share /deliver findings /asks.
· Agile & Solution centric
· Inclusive
· Flexible to work in any shifts/Work from office
THE CARELON PROMISE
Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.
It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.
This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.
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