Manage the common mailbox of the ensuring timely acknowledgement, response, and resolution of the originators’ requirements
Ensure no slippages and bringing all requirements to logical closure
Proactively seek the right information from the requester and ensure that requirements are routed to the right team members
Take regular updates from the team members on the progression of the requests, expected closure timelines, and consequently updating in the respective trackers
Error free utilization and monthly and periodic reporting
Coordinate with the team leads to seek relevant information in a timely and accurate manner
Manage reporting independently along with workflow management
Perform quality, editorial and logical checks on the inputs received while preparing the reportsFollow through to bridge the identified gaps
Primary skills
Excellent pmo and operations capabilities
Excellent in creating dashboards and reports
Secondary skills
Expert in ms office
Excellent verbal and written communication skills
Hiring insights
Job activity
Posted 10 days ago
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