Job details
Salary
₹4,80,000 – ₹8,00,000 a year
Benefits & Perks
Paid sick time
Job Type
Full-time
Qualifications
– Bachelor’s (Preferred)
– Customer service: 1 year (Preferred)
– English (Preferred)
Benefits
Pulled from the full job description
Paid sick time
Full Job Description
Responsibilities:
– Develop and manage the relationship with the partners of the accounts in your portfolio.
– Be responsible for their performance, analysis of their main KPIs and constant growth.
– Conduct regular check-ins & business reviews with your customers to ensure consistent engagement.
– Build and maintain a strong commercial relationship with your customers, ensuring that Thrive remains the “go-to” platform for digital ordering in this sector.
– Understand and effectively communicate the company’s value proposition, technology offering, process and current partnerships.
– Communicate with Product and Engineering departments to find solutions for any customer bugs that could exist.
– Reporting to customers and proposing different action plans to grow the customer base.
– Follow up on churn accounts.
Job Type: Full-time
Salary: ₹480,000.00 – ₹800,000.00 per year
Benefits:
– Paid sick time
Schedule:
– Day shift
Supplemental pay types:
– Performance bonus
Education:
– Bachelor’s (Preferred)
Experience:
– Customer service: 1 year (Preferred)
Language:
– English (Preferred)
Speak with the employer
+91-XXXXXXXXXX
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