browntape technologies Looking for Customer Success Associate at Porvorim Full Time

Job details

Salary

₹13,000 – ₹17,000 a month

Job Type

Full-time

Regular / Permanent

Qualifications

– total work: 1 year (Preferred)

Full Job Description

Job Description:

– Being the main point of contact between the company and a number of named accounts

– Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support

– Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base

– Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

– Collaborate closely with team members to support renewals and expansion opportunities

What we’re looking for:

– Prefer undergraduates, graduates or postgraduates

– Comfort in a startup environment we move quickly and wear many hats in a dynamic environment

– 0-2 years experience in Customer Success, Relationship Management, Account Management, or similar role

– Good communication skills, and comfortable to speak in English and Hindi

Job Types: Full-time, Regular / Permanent

Salary: ₹13,000.00 – ₹17,000.00 per month

Schedule:

– Day shift

Supplemental pay types:

– Performance bonus

Ability to commute/relocate:

– Porvorim – 403521, Goa: Reliably commute or planning to relocate before starting work (Required)

Experience:

– total work: 1 year (Preferred)

Hiring Insights

Hiring 3 candidates for this role

Job activity

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