BN The HR Guy LLC Looking for Customer Service Associate at Remote Full Time

Job details

Salary $17 – $23 an hour job type full-time

Qualifications

High school or equivalent (required)

Help desk: 2 years (required)

Customer service: 1 year (required)

Crm software: 1 year (required)

Project management: 1 year (required)

English (required)

Us work authorization (required)

Benefits pulled from the full job description

Paid time off

Full job description

At the heart of its` existence, the recession proof financial literacy mentorship program exists to provide knowledge and resources to its` diverse membership population that ranges from ages 16 to 75Through the organization`s core values of self-development and eternal learning, recession proof has equipped over 500 members to walk away from their jobs and into their destinies to launch 6-figure businesses.

As the recession proof empire continues to grow, and more lives are impacted, we need some members on the team! therefore, recession proof is seeking a fully-remote helpdesk associate to partner with our sales and mentorship team as we continue to change lives across the nation!

Essential functions:

§ answers incoming customer inquiries regarding billing issues, product problems, service questions

And general client concerns.

§ escalates all client issues to the appropriate party and follow-ups to ensure issue has been

Resolved.

§ promotes a positive customer-centric attitude and mentality.

§ updates customer portal on company digital platform.

§ partners with the management team to remain abreast on product knowledge and any updates to

Company’s policies and procedures.

§ impacts the company’s bottom line by problem solving and taking the iniaitve to turn frustrated

Clients into repeat customers.

§ researches and gathers information upon request from management team.

§ performs other

Job type: full-time

Pay: $17.00 – $23.00 per hour

Benefits:

Paid time off

Schedule:

8 hour shift

Covid-19 considerations:
This position is fully remoteTherefore, employees are able to work in the comfort and safety of their own homes.

Education:

High school or equivalent (required)

Experience:

Help desk: 2 years (required)
Customer service: 1 year (required)
Crm software: 1 year (required)
Project management: 1 year (required)

Language:

English (required)

Work location: remote

Hiring insights

Application response rate: 66%

Hiring 1 candidate for this role

Urgently hiring

Job activity

Posted 30+ days ago