Job Name : Manager
Salary : 20000 – 21000 a Months
Exp: 0 – 1 years
Company Name : Bisleri
Location : Remote
Qualification : Graduation
Language : English/Hindi
Job Info –
- Responsible for all day to day operations for the region
- Work closely with Business development team and supply team to ensure the client expectations are properly met by operations team
- Build and develop the required team to achieve the targets
- Drive operational efficiencies to maintain Service levels and expand margins of the region.
- Build and implement processes to increase the overall efficiency and reliability of the region
- Participate in cross-functional projects for high priority initiatives and bring process and data-driven focused approach to support the organization’s goals.
- Drive change management to ensure efficient implementations of any new strategic change.
- Collaborate closely with stakeholders like Finance, Product, Sales and New initiatives with the objective to drive stakeholder success
- Ensure excellent customer and partner experience
- Fulfilment rates for the region
- Margin for the region
- Internal Quality metrics – (SLAs %)
- Customer and Partner Success metrics – (Customer NPS, Partner NPS)
- Internal team productivity metrics (Operations cost per transaction)
Requisites / Prerequisites:
- Graduates from Tier 1/2 Engineering colleges/Post Graduate from Tier 1/2 Management colleges with good academic performance.
- 4-8 years of frontline Operation or P&L Management
- Strong leadership qualities to lead a large geographically spread team
- Ability to manage conflicts and good stakeholder management skills
- Multi-tasking capabilities and inter departmental coordination
- Product first mindset and relevant experience is a useful plus
- A strong team sport background is a plus (showcasing the long term commitment and rigor).
- KPIs Handled: Delivery Fulfilment/ Service levels, cost related KPIs, Revenue growth and Margin KPIs, project management, Process or change management
Preferred Industries: FMCG, Logistics, Hospitality, Mobility, Manufacturing, Retail, Ecommerce