Bajaj Markets Looking for Regional Manager – Technology Services Sales at Pune, Maharashtra, India Full Time

About the role

The Services Sales Manager (SSM) is responsible to lead, drive and execute the overall services growth strategy in the region as well as creating and converting sales opportunities for their respective accounts and portfolios. The SSM will drive the service sales in Pune region and work collaboratively and partner with the solutioning, delivery and functional teams.

The SSM is responsible to maintain the relationship with departmental and technical decision makers and where applicable, work in conjunction with Account Executives and Managers to gain access to C-Suite decision makers. The SSM is the technical and sales expert for his/her assigned services, solutions/services, and is expected to be able to differentiate Bajaj’s IT Service offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers’ high level technical/functional questions in order to successfully close sales.

Desired Qualification & Experience:

· Bachelor’s Degree in / Computer Science / Information Technology / Business Administration, with a minimum 10-12 years of technology-related sales

· Technology Services experience to large & and mid-size customers including global capability centres (GCC)

· Selling to C-Level across both business & IT & proven ability to sell software services, application development, analytics & cloud services/solutions and sound understanding of computing, programming and software engineering

· Demonstrated leadership in identifying growth strategy, analysing opportunities and gaps, communicating client’s business and solution needs to internal teams & collaborate with various stakeholders to drive solutions for customers

· Ability to interface with both internal team members and external customers as part of solutions-based sales approach

· Excellent verbal and written communication skills, organizational skills, negotiation & closing skills and strong presentation skills

Roles & Responsibilities

Territory & Account Management

• Create territory/account plans including opportunity development, competitive strategies and targets for the region/assigned accounts.
• Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools.
• Maintain a network of key opinion leaders within the assigned territory.
• Track and communicate market trends to/from the field including competitor data and develop effective counterstrategies.
• Build strong relationship in assigned accounts and explore/build up-sell strategy.

Understanding of market & related expertise

• Maintain up to date market and competitor knowledge related to their solutions/services.
• Develop their understanding of the customers changing service needs and/or operational issues and challenges.
• Feedback on viable service configurations which meet customer needs effectively, while achieving optimum margin for Bajaj Finserv Direct Ltd.
• Differentiate assigned Service offerings during the various stages of the sales process, effectively using company resources to actively support the customer through their decision-making process towards a successful outcome for the company.
• Represent the company at relevant technology conferences and exhibitions/events to promote the technology services and company.

Commercial Rigor & Opportunity Management

• Identify and create new opportunities and work with sales / service leaders and account teams (where applicable) to continuously increase prospect and opportunity funnel.
• Ownership of opportunities and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs including service contract offerings.
• Coaching and maintaining commercial rigor for self and team through the adoption and use of CRM tool and aligning to the associated commercial metrics.