Axis Securities Limited Looking for Back Office – Production Support at Navi Mumbai Full Time

Job Description

Roles and Responsibilities

• Responsible for providing L2/L1 support for Broking BO, DP, WealthSpectrum, HRMS, GL System, MIS & Other Back-office applications
• Ensure the Back-office applications are working around the clock
• Coordinate with Vendors for resolutions of Production issues within the agreed TAT
• Co-ordinate with Business/Vendors for UAT and deployment of Production patches in Live environment
• Regularly follow-up for resolution of Production bugs and update the JIRA ticket accordingly until it is closed
• Responsible for house-keeping activities, refresh the BCP environment with the latest programs, backup of application folders, databases, etc.
• Ensure the performance of the applications, utilization monitoring, capacity planning, etc. Regularly provide feedback to Delivery Heads for addressing the gaps/glitches in the Back-office applications
• Provide a weekly update on Production issues to IT Management

Desired Candidate Profile

• 4-5years of working experience in the Stock Broking industry as Back-office Support Executive Posses Capital Markets domain knowledge, especially broking back-office, DP back-office & digital account opening processes
• Exposure to Database commands, SQL scripting & Linux shell scripting
• Experience in coordinating with internal Stakeholders and Vendors
• This role involves working in Shifts – Good communication skills