AuditorsDesk Looking for Customer Support Associate at Mandi Full Time

Customer Support Associate

We are seeking passionate and talented individuals to join us as Customer Support Executives in our organization.

Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner.

In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously. If you are interested in this position and have a proven track record of successful customer service works, then apply now.

Responsibilities:

· Understanding the products and services provided by the company.

· Supporting the customer through the ticketing system and phone calls(Inbound & Outbound).

· Resolving customer complaints and queries.

· Providing detailed information to customers.

· Offering exceptional customer service and satisfaction.

· Following up with customers for any further information.

· Contributing the work to the company’s knowledge base.

· Maintaining a healthy relationship with the clients.

· Adhering to the company’s rules and regulations.

Requirements:

· Minimum Bachelor’s degree (Preferred: ‘Commerce’) or equivalent (Candidates in the final year can also apply).

· Preference will be given to candidates who have prior experience working as a Customer Support Executive or a similar position in the Customer Service department.

· Exceptional verbal and written communication skills.

· Basic knowledge and understanding of MS Excel, Word and other applications.

· Understanding and working knowledge of Customer Relationship Management software such as ZOHO, etc.

· Good problem-solving abilities.

· Excellent phone etiquette and active listening abilities.

· A quick learner and exceptional ability to make decisions.

Benefits:

· Salary as per current industry standards.

· Experienced candidates will be compensated accordingly.

Applications Accepted By:

Email: [email protected]

Subject Line: Application for Customer Support Associate

CONTACT: 7807008805

Job Type: Full-time

Salary: From ₹18,000.00 per month

Benefits:

– Provident Fund

Schedule:

– Day shift

Education:

– Bachelor’s (Preferred)

Experience:

– total work: 1 year (Required)

Language:

– English (Preferred)
– Hindi (Preferred)

Ability to Commute:

– Mandi, Himachal Pradesh (Preferred)

Ability to Relocate:

– Mandi, Himachal Pradesh: Relocate before starting work (Preferred)

Work Location: In person

Speak with the employer
+91 7807008805
Expected Start Date: 25/09/2023

▶️ Customer Support Associate
🖊️ AuditorsDesk
📍 Mandi