Role Summary:
As IT Support Analyst – Onsite & Shopfloor, you will play a critical role in ensuring the smooth and efficient operation of our onsite and shopfloor IT systems. You will be responsible for the 1st level support organization helping support the technical infrastructure, end-users, documentation and implementation of IT solutions that drive productivity as well as innovation in our organization. To be successful in this multifaceted role, you will be required to display a blend of customer focus, adaptability, and technical expertise. Your contributions in maintaining data integrity, championing IT excellence, fostering customer value and nurturing business relationships will directly impact the success of the Corporate Service Desk as well as the overall CPIM organization within the location/s you support. Your commitment to these responsibilities will also help us achieve our strategic goals and maintain our position as a partner assisting the entire business group achieve success.
Minimum Qualifications:
Preferred Qualifications:
Essential Duties and Responsibilities:
Adaptability and Flexibility
Data Integrity
Value for Customers
Relationship Management
Onsite & Shopfloor Team Management
Asset Management
Internal Systems
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