Anonet Looking for Desktop Support Technician at Noida, Uttar Pradesh, India Full Time

Company Description:

Since 2002, Anonet has been playing a key role in the telecommunications industry serving across India primarily focusing on Delhi-NCR. We provide internet services to a wide variety of consumers including businesses, ISPs and direct consumers. Our company has entered an exciting, strong growth phase where we are launching new verticals such as OTT, IPTV, SD-WAN etc.

Location: Noida (On-Site)

Role Description:

As a desktop support Technician with us you will troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities. Provide inputs and manage assets purchasing. Manage setting up POPs

Qualifications:

• Education: Completed a degree in IT field or equivalent
• Experience: 1+ Years of Experience.
• Conversant with MS Office (Word, Excel and Powerpoint)

Skills:

Organizational Skills: Strong attention to detail and ability to prioritize tasks to meet deadlines.

Communication: Clear and effective verbal and written communication skills, with the ability to work collaboratively within a team.

Adaptability: Willingness to learn and adapt quickly to new situations and challenges.

Problem-Solving: Demonstrated ability to identify issues and propose solutions independently or in a team setting.

Time Management: Capacity to manage multiple tasks and assignments simultaneously