Job type full-time
Full job description
3+ years experience in program or project management
Experience using data and metrics to drive improvements
Experience working cross functionally with tech and non-tech teams
+2 years of experience in video program or technical project management at a regional level
Strong understanding and experience with digital video streaming and/or digital video delivery workflows
Strong analytical skills and attention to detail
Passion for data and building solutions
Experience managing content calendar and multi-timezone schedules
Excellent written and verbal communication skills with the ability to present
Job summary
Amazon web services (aws) is seeking a talented, hands-on, self-directed program manager to drive operations that scale globally across platforms such as twitch, youtube, and linkedin liveAs video continues to be a fundamental part of customer education and area where we are looking to raise the bar, this role will have the opportunity for high impactYou will be responsible for streaming, productions and general operations-related activities for the global developer relations team who reaches an audience of over 4million developersThe right person has experience in post-production program management, a passion for video tools, technologies, data analytics and solving for inefficienciesThis is a unique opportunity to play a key role in an exciting, industry-leading technology business in a high priority area.
Do you look around corners for ways to improve customer experience by leveraging data driven insights? do you pride yourself in high attention to details? are you passionate about video? then this might be just the role you were looking forCome build the future of video with us!
Key job responsibilities
Track goals, kpis and metrics to measure performance at a show level for each platform in use and extract insights
Host onboarding and regular demo sessions for video platforms and tools such as streamyard
Maintain content calendar across internal and external resources and manage scheduling and tool permission access
Manage post-production editing within twitch
Own streamkey distribution and turnover management
Introduce scalable mechanisms to invent and simplify existing workflows
Introduce scalable mechanisms to address recurring pain points
Create and maintain documentation on team wikis
Manage tools, mechanisms and workflows for content intake and curation.
Create and maintain content repository across channels
Provide streaming, production and operations support for tier 1 events (re: invent, large developer relations-led events)
A day in the life
Inclusive team culture
Here at aws, we embrace our differencesWe are committed to furthering our culture of inclusionWe have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globallyWe have innovative benefit offerings, and host annual and ongoing learning experiences, including our conversations on race and ethnicity (core) and amazecon (gender diversity) conferencesAmazon’s culture of inclusion is reinforced within our 16 leadership principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/life balance
Our team puts a high value on work-life balanceIt isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your lifeWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillmentWe offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & career growth
Our team is dedicated to supporting new membersWe have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorshipWe care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Video channels domain expertise (twitch, youtube, and other social media)
Experience with working with developers and other hands-on builders
Developer relations and/or marketing experience
Bachelor’s degree or equivalent
Pmp or other relevant certification is a plus
Pursuant to the san francisco fair chance ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the los angeles fair chance ordinance, we will consider for employment qualified applicants with arrest and conviction records.
For employees based in colorado, this position starts at $74,200-129,800k/yrA sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offeredThis information is provided per the colorado equal pay actBase pay information is based on market locationApplicants should apply via amazon’s internal or external careers site.
Amazon is committed to a diverse and inclusive workplaceAmazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusFor individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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