Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience. Customer Care Executives are usually hired by ITES/BPO organizations so that they work for their clients who have outsourced their business, or by companies themselves.
Responsibilities
– Manage large amounts of incoming phone calls
– Generate sales leads
– Identify and assess customers’ needs to achieve satisfaction
– Build sustainable relationships and trust with customer accounts through open and interactive communication
– Provide accurate, valid and complete information by using the right methods/tools
– Meet personal/customer service team sales targets and call handling quotas
Job Types: Full-time, Fresher
Pay: ₹11,109.96 – ₹32,719.16 per month
Benefits:
– Commuter assistance
– Health insurance
– Internet reimbursement
– Paid time off
– Provident Fund
Schedule:
– Day shift
Supplemental pay types:
– Commission pay
– Performance bonus
Experience:
– total work: 1 year (Preferred)
Work Location: In person
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