Flexera delivers Technology Value Optimization solutions that enable some of the largest companies in the world to inform their IT so they can transform their IT. From on-prem to the cloud, companies can get the IT asset data needed to rightsize, reallocate spend, reduce risk and maximize ROI.
A moderately experienced resource who has spent some time building up competence with customer service, alongside strong technical skills. Somebody who relishes the opportunity to blend those skills with problem solving and diagnostic capabilities. Has worked in Technical Support previously and can bring new ideas and perspectives to the role and our team. Desires to be part of a superb team in a company that is recognized as an industry leader.
This role is required to focus on a set of specified products and strive to become an expert. Has the ability to manage multiple tasks and Support cases at any one time, adhering to the required metrics. Has excellent communication and interpersonal skills. Needs to be able to work in a team and collaborate with colleagues.
Responsibilities:
Requirements:
Preferred:
Education:
Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing [email protected].
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