Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.
Provides support to customers/users where the product is highly technical or sophisticated in nature.
Working at NTT
The MS Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions .The MS Engineer s responsible for managing tickets of low to high complexity.
Key Roles and Responsibilities:
Knowledge, Skills, and Attributes:
Academic Qualifications
Required Experience:
What will make you a good fit for the role?
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
At Paytm, we are looking forward to hire candidates who can join immediately for the post of High Value Officer...
Apply For This JobJob details Salary $18 – $22 an hour job type full-time Full job description To apply please visit:Https://jobs.careerstaffing.net/job-detail/76541/remote-benefits-representative-18-22hourDo you have...
Apply For This JobThe role of SEO Executive (Fresher) involves managing the portfolio of clients & improving their Search Engine Optimization by using...
Apply For This JobThis role will have responsibilities for the Strategic Initiatives for maximizing revenue and optimizing costs through Portfolio actions on the...
Apply For This JobJob details Salary ₹18,000 – ₹25,000 a month Job Type Full-time Qualifications – Secondary(10th Pass) (Preferred) – total work: 1...
Apply For This JobCreate and implement the “Digital MIT Transformation Strategy” in line with the long term Strategy of MIT WPU • Build...
Apply For This Job