Position/Role: Assistant Manager IT
Experience Required: 8+ Years
Key Responsibilities:
Identify opportunities for process optimization and automation within the IT department.
Collaborate with cross-functional teams to implement process enhancements that increase efficiency and productivity.
Develop and maintain comprehensive IT performance metrics and reports.
Analyze data to identify trends, issues, and opportunities for improvement.
Present insights and recommendations to IT leadership.
Ensure that IT support processes are well-defined and streamlined to provide a high level of service to end-users.
Monitor and report on user satisfaction and service-level agreements.
Establish and maintain standardized IT documentation, including policies, procedures, and best practices.
Assist in ensuring compliance with industry regulations and standards related to IT operations.
Provide support for IT projects by documenting project plans, tracking progress, and ensuring adherence to project timelines and budgets.
Identify training needs within the IT team and support the development of team members.
Stay updated on industry trends and emerging technologies relevant to IT processes and reporting.
Benefits:
Schedule:
Work Location: Viman Nagar,Pune.
Contact No: +91 9607953000
*****Interested candidates can also send their updated CV on [email protected]*****
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