Skill – Delivery Manager
Years of Exp – 12 to 16 Yrs.
Location – Delhi NCR.
12+ years’ experience, including 5+ years in a production 24/7 high-availability multi-site enterprise ERP environment, including application hosting, voice and data networks, security and information protection.
Experience in People Management, Customer Relationship Management, Operations Management, Information Technology (IT) Support, Project Management etc.
Experience in building and managing on premises Data centers and managing IT operations, knowledge in IT Security, IT infrastructure and IT Service Management for very large organization.
Experienced in leading Data Center NOC Operation, SO 20000, STQC Audit process & other leading technology process audits and ITIL concepts and its adoption
Should have experience in managing Large Govt Customers and Development of enterprise standards and technology architecture and the IT operations governance process
Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
Experience of leading overall infrastructure for a complex organization and network, including multi-site setup, VLAN setup for regulatory requirement, managing data protection, etc.
Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.
Working knowledge of Storage Area Network (SAN) and related technologies, Cisco-based SD network communications technology, High availability and disaster recovery architecture, communication and related technologies
Experience with regulatory compliance issues, as well best practices in application and network security
Experienced Leader in delivery of 24/7 service operations and KPI compliance.
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