Company Description
3i Infotech is a global IT company, headquartered in Mumbai, India. It propels the wave of digital transformation initiatives, with deep domain expertise across BFSI, Healthcare, Manufacturing, Retail and Government sectors. It has over 4000 employees in 30 offices across 15 countries and over 1000+ clients in more than 50 countries across 4 continents. With a wide range of IT services, 3i Infotech has successfully transformed business operations of customers globally. The Company has a very strong foothold and client base in geographies like North America, India, Asia Pacific, Middle East and Africa, Kingdom of Saudi Arabia and South Asia. Its digital roadmap is centered on combining its offerings with emerging technologies, like AI, Blockchain, RPA and Low-code to help its clients add agility and innovation in their digital transformation initiatives. Its services perfectly complement business specific product solutions, catering to banking, financial services and insurance industries. The Company’s quality certifications include ISO 9001:2015 for Business Process Outsourcing, Application Development & Maintenance Services, e-Governance, Business Intelligence & Infrastructure Management Services, ISO/IEC 27001:2013 for Data Centre Operations for Mumbai, Chennai, Bengaluru and Hyderabad locations; and ISO 20000:2018 for our IT Services management process.
Role Description
Looking for candidates who have provided support to VIP & MAC users
Candidates who have worked on printer support, Office 365
. Bachelor’s degree in computer science, engineering, or Information System Management with minimum five (5) years of experience OR Bachelor’s degree in any field with equivalent work experience with minimum of seven (7) years in the Information Technology support field preferably in development organization. 2. In-depth understanding of information technology systems which includes common computer applications, standard operating system and desktop software including but not limited to Microsoft Windows 10 and O365. 3. Strong Hands-on experience in resolving common problems in Computer hardware, Remote Access and Network (LAN/WAN) communications. 4. Experience with Dell, Lenovo, Cisco, and Canon/HP printing and scanning hardware. 5. Sound knowledge and hands on experience about TCP/IP, Subnetting, routing and switching. Configuring & good understanding on different types of server, DNS, Proxy, Web (http), Gateway, Firewall, Cisco Switches, VLAN, VIP Support or MAC Support VPN, Bandwidth Management, Failover, HotSpot etc. 6. Good capability of creating network diagram, presentation, and report on any given network system (Voice/Video/Data) 7. Industry certifications like A+, MCSE or CCNA, etc. is mandatory or individual will have to clear within three months after joining the team. 8. ITIL Foundation Certification is mandatory or individual will have to clear within three months after joining the team. A3. Communication and Customer Service: 1. Excellent verbal and written communication skills in English Language. 2. Ability to work in a team environment and across organizational boundaries, as well as to handle multiple tasks, and coordinate with outside vendors. Experience in creating Video conferencing
Location – Delhi,Gurugram
Experience – 1.5 years
Notice period – Immediate to 15days
Interested candidates please share your resumes on [email protected]
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