– Managing large amounts of inbound and outbound calls in a timely manner
– Following call center “scripts” when handling different topics
– Identifying customers’ needs, clarify information, research every issue and providing solutions
Requirements and skills
– Previous experience in a customer support role
– Track record of over-achieving quota
– Strong phone and verbal communication skills along with active listening
– Familiarity with CRM systems and practices
– Customer focus and adaptability to different personality types
– Ability to multi-task, set priorities and manage time effectively
– High school degree
Job Types: Permanent, Full-time, Fresher
Salary:
₹8,268.43 – ₹17,061.41 per month
Benefits:
– Provident Fund
Schedule:
– Day shift
Supplemental pay types:
– Performance bonus
Speak with the employer
+91 8700426029
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