Analyse client needs
Assigned Account is required to use his/her knowledge of the specifications of the NTT solution offerings to persuade clients that NTT has the ability to provide the best service and costings. This role displays an outstanding level of industry related knowledge as well as an excellent knowledge of the client’s business in order to recommend the ideal domain specific solutions to satisfy the needs of the client, this enables this position to generate demand. These individuals are able to use probing questions and a conversational approach to explore and uncover the client’s needs. Sales Specialists – Assigned Account are commercially minded and will use their understanding of the client’s business and their depth of knowledge in the specific practice area or service area to personalise the recommended solution/s in line with the clients need. They are able to demonstrate capability (features, advantages and benefits) at a detailed level, and offer unique persp
Analyse client needs
Assigned Account is required to use his/her knowledge of the specifications of the NTT solution offerings to persuade clients that NTT has the ability to provide the best service and costings. This role displays an outstanding level of industry related knowledge as well as an excellent knowledge of the client’s business in order to recommend the ideal domain specific solutions to satisfy the needs of the client, this enables this position to generate demand. These individuals are able to use probing questions and a conversational approach to explore and uncover the client’s needs. Sales Specialists – Assigned Account are commercially minded and will use their understanding of the client’s business and their depth of knowledge in the specific practice area or service area to personalise the recommended solution/s in line with the clients need. They are able to demonstrate capability (features, advantages and benefits) at a detailed level, and offer unique perspectives and align insights to key client priorities and tie those insights back to NTT’s unique differentiators. They pre-empt stakeholder objections and influence the client to a favorable outcome. This employee has the client’s agenda in mind and can relate NTT’s offerings to enable the buyer to visualise their need satisfaction, goal achievement and problem resolution. Sales Specialists – Assigned Account need to consider the availability of critical skills, industry compliance and risk to the client in combination with the service delivery and solution that is crafted.
Generate demand :
The Sales Specialists – Assigned Account evaluates and considers opportunities as a potential buy and are able to discern when to withdraw from the sales engagement and when to pursue it. They will prospect for new opportunities within an account, asking tough qualification questions to best understand the client’s need and NTT’s ability to meet this need. They are able to generate demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulate how NTT can add value through the available services and solutions offerings. They leverage their specialist skills and knowledge of the practice area or service area to assist and influence the client at every stage of the buying cycle, and to position NTT Ltd) favorably compared to competitors. They have the ability to influence and work closely with vendors, partners and internal employees to achieve the required results.
They understand the competitive environment and can effectively pursue and select specific deals that will have a profitable result for NTT(Ltd). This is done by displaying knowledge of how the client’s opportunities align with NTT’s strengths, the urgency drivers for the client and the client’s current relationship with NTT.
Resource Co-Ordination :
This employee works with subject matter experts throughout the NTT business, to co-ordinate efficient product and services offerings deployment. The Sales Specialist – Assigned Account works collaboratively with Client Managers to ensure the successful sales closures and to develop and drive NTT(Ltd)’s GTM sales strategy within the assigned account.
Relationship Management :
This position is required to build relationships with the practice or service areas’ stakeholders and vendors to ensure consistent service delivery. The Sales Specialist – Assigned Account is responsible for supporting various sales teams in client facing activities, as well as finding new sales opportunities by owning direct client engagement.
Next career stepsSenior Sales Specialist – Assigned Accounts
Typical Years of Experience : 10 to 15 years
Educational Qualification: Any graduate
Technical Skills
Experience in Sales field specialization in Networking Sales. Exposure to CISCO, Arista, Juniper, F5 solutions. Understanding of latest technologies like SDN, SDWAN, etc.. Should be on quota bearing role. Pre-sales experience preferable. Exposure to large clients and large and complex networking deals must.
Soft Skills
· Excellent communication skills
· Exceptional customer service skills
· The ability to build rapport with key clients and handle multiple client accounts
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