Job purpose
As an Associate – Business Processing, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external.
What will you do?
Audit Sales Exchanges & refund transactions
Highlight if errors exceed limit
Query tickets when in doubt
Meet the productivity & quality standards
What do you need to know?
Basic computer skills
IATA Diploma or an equivalent certification
Fares & Geography
Fare construction
Ticketing rules
Amadeus commands to retrieve fares
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