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Job Description (Field Service Supervisor)
– The opening if for North India Territory.
– Supervision of services and support for complex BMS/ IBMS/ Security Systems/ Life Safety Systems etc.
– Supervision of Service Projects execution, completing them in quick turnaround technically & commercially.
– Driving the customer satisfaction & supervision for the day to day service operation parameters.
– To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC by FSEs.
– Handling a team of Service Engineers on HAIL/ Subcontract payroll.
– Managerial skills.
– Technical skills:
Required – HVAC/ BMS/ IBMS/ FAS/ Access Control System/ CCTV System etc.
Desired – Honeywell BMS, EBI etc.
– Achieving Order Booking, Revenue & Collection plan monthly & annually as per AOP.
– 50% to 75% of time include travel to customer locations & meetings.
Ability to handle a team of Engineers on HAIL/ Subcontract payroll.
Team player, Effective communication skills, Customer facing, Result oriented & hard working
Minimum 4-5 years of experience in similar domain
Qualifications:
Essential – Diploma (Electronics/ Electrical/ Instrumentation/ Mechanical)
Desired – BE (Electronics/ Electrical/ Instrumentation/ Mechanical)
Additional Information
JOB ID: HRD195884
Category: Customer Experience
Location: One-HON-UTC-GF ,Sushant Lok Phase I, Sector 43,,Gurugram,Gurgaon,HARYANA,122022,India
Exempt
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