Job details
Salary
From ₹16,000 a month
Benefits & Perks
Provident Fund
Job Type
Full-time
Regular / Permanent
Qualifications
– Total work: 1 year (Required)
– Hindi (Required)
– Bachelor’s (Preferred)
– Customer service: 1 year (Preferred)
– English (Preferred)
Benefits
Pulled from the full job description
Provident Fund
Full Job Description
Our Customer Service department is looking for a passionate and fresher/experienced individual to join us as a Customer Support Executive.
Your main goal for this role is to provide excellent customer satisfaction to the customers. As a Customer Support Executive,
you will be responsible for contacting customers and responding to their complaints in a professional manner.
In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously. You should hold a Bachelor’s degree in Business Administration to join this job position.
If you are interested in this position and have a proven track record of successful customer service works, then apply now. We will contact you as earliest.
– Understanding the products and services provided by the company.
– Supporting the customer through an email ticketing system and phone calls.
– Resolving customer complaints and queries.
– Providing detailed information to customers.
– Maintaining records of each phone call for future reference.
– Providing the new employees with training sessions for enhancing their skills.
– Offering exceptional customer service and satisfaction.
– Following up with customers for any further information.
– Taking feedback from the customers.
– Negotiating the terms and conditions with the customer.
– Contributing the work to the company’s knowledge base.
– Maintaining a healthy relationship with the clients.
– Adhering to the company’s rules and regulations.
Job Types: Full-time, Regular / Permanent
Salary: From ₹16,000.00 per month
Benefits:
– Provident Fund
Schedule:
– Morning shift
Supplemental pay types:
– Performance bonus
Education:
– Bachelor’s (Preferred)
Experience:
– total work: 1 year (Required)
– Customer service: 1 year (Preferred)
Language:
– Hindi (Required)
– English (Preferred)
Hiring Insights
Hiring 5 candidates for this role
Urgently hiring
Job activity
–
Job Type Full Time Job Description S M Software Solution is looking for Software Developer – Back End, If you...
Apply For This JobWhat You’ll Do The Associate Consultant supports our customer engagements by building Highspot solutions that enable the successful use of...
Apply For This JobWe are focused on building the largest e-commerce platform in the worldFounded by a team of seasoned ex-amazon operators, acquco...
Apply For This JobJob Description The Jacobs Returnship program has been designed for talented professionals looking to REFRESH SKILLS, REBUILD CONFIDENCE and REIGNITE...
Apply For This JobJob Description About the role: You will be part of the team that develops awesome Android & iOS Mobile applications....
Apply For This JobDigital Marketing Training Bootcamp is designed for college-going students, housewives, and individuals looking to earn extra income. As an intern,...
Apply For This Job