Roles
& Responsibilities:
Manage
large amounts of inbound and outbound calls in a timely manner
Identify
customers’ needs, clarify information, research every issue and
provide solutions
Seize
opportunities to upsell products when they arise
Build
sustainable relationships and engage customers by taking the extra
mile
Candidate
have to attend inbound and outbound calls of UK and US customers.
Handle
all the Calls, Emails and Chat of UK and US customers and solve the
problems.
Required
Skills :
Experience
as a Customer Support
Any
graduate or under graduate fresher or experience
Excellent
communication and problem-solving skills
Multi-tasking
abilities
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