Qualifications: Bachelor in Information Technology, Computer Science, or related field.
Skills
Certifications
Experience: Around 8 Years of Proven Experience in IT Helpdesk Management and IT Procurement.
Personal Attributes
Work Environment
Key Responsibilities
Helpdesk Management
Oversee the daily operations of the IT helpdesk team, ensuring timely and effective resolution of issues and requests.
Technical Leadership
Customer Service
IT Procurement
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