Winwire Technologies Looking for java production engineer at Remote Full Time

Job details

Job type full-time

Not provided by employer

Full job description

: – java production support dev (l2)

Location : – sfo, ca( need to relocate in 2-4 weeks post selection)

( 8+ years of experience in production support )Hands on expr of core java is required.

Troubleshoot, diagnose, analyze and fix the production issues via ticket in given sla

Work with technology managers and assess with various projects related effort.

Participate in leadership meetings to discuss projects issue progress for the team.

Coordinate with multiple teams in order to meet the technical challenges

Utilize troubleshooting experience, help solve deep technical application and/or system level issues

Communicate clearly and effectively with executives and customer alike during and post incident activities

Drive the root cause analysis(rca) process to prevent repeat issues and ensure high service quality

* work in a team environment to handle the day-to-day needs of the support/engineering organization.

* experience in tools like splunk , winscp, putty to explore logs ,

Experience on tools like dynatrace / appdynamics to monitor server health and track user activities.

* experience in tools confluence to save project plan, change request , on-call schedule and routine item for production support.

Experience in tools like toad , mysql to prepare and execute database scripts and also to investigate user data at backend.

Participate in a rotating on-call support schedule; multi-task and maintain focus on achieving internal and external sla’s

Focus on delivering results in terms of solving customer issues by priority

Production deployment responsibilities :

Prepare deployment gameplay and walkthrough it with all stakeholders ,

Co ordinate with all groups involved in production deployment activities,

Send all timely updates to all stakeholder,

Communicate with qa and get their signify after every release,

Address any issue hiccups in respective area wherever necessary.

Job type: full-time

Schedule:

8 hour shift

Work location: remote

Hiring insights

Hiring 1 candidate for this role

Urgently hiring

Job activity

Posted 30+ days ago