Reports to: Service Delivery Manager
Qualification: BCA, MCA, BSc Computer Science, B.Tech Computer Science
Experience: 3+ Years relevant experience in IT Helpdesk or Technical Troubleshooting
environment (Must have managed international Users, preferably UK)
Location: Bangalore
Shift: UK Shift (Mon to Fri – any 9 hours between 12 PM & 12 AM IST
Key Skills-
Excellent English – Verbal and Written comms. Must have Grammar and Sentence
construction skills as every single ticket needs email drafting to Clients/Users.
Supporting skills (Preferably UK). It must be technical troubleshooting related
experience. IT Support experience is must (Calls, Chats and Emails).
timely manner.
support, server support, infrastructure support & cloud support experience are
welcomed.
Skills: computer science,skills,it,troubleshooting
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