Education

Duties:-

Managing incoming calls and customer inquiries

Able to provide a satisfactory answer.

A high attention to details

The ability to multi-task and stay organized

Ability to work quickly under pressure

Desired Candidate

Candidate must be comfortable with work from office

Ability to communicate clearly and professionally , both verbally and in writing

Has a pleasant , patient and friendly attitude

Candidates must have a problem solving attitude.

Responsibilities:

Handle customer’s inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Websenor Looking for Telecaller at Udaipur Full Time

Log In