Vyapar Looking for Vyapar – Senior System Engineer – Technical & Desktop Support at Bengaluru, Karnataka, India Full Time

Role : Senior System Engineer

About Company

We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than 10 Million users across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple, such that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter.

Role Summary

We are hiring for a full time Senior System Engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues.

Desired Skills & Requirements

• Must have handled 1000+ users
• Good understanding of computer systems, mobile devices and other tech products.
• Proficiency in Windows/Linux/Mac OS environments
• Installation of Windows 7, Win 8, Win 10.
• LAN Configuration and troubleshooting.
• Diagnose and troubleshoot technical issues and basic IP configurations.
• Remote desktop applications and help desk software (eg. Zendesk, Team viewer, Anydesk etc)
• Excellent problem-solving and communication skills,
• Proficient in providing step-by-step technical guidance.
• Ticketing Tool management

Experience

The candidate should have at least 6+ years of experience in the following areas :

• Technical/Desktop Support Engineer
• IT Help Desk
• Windows/Linux/Mac OS environments
• Installation of Windows 7, Win 8, Win 10
• Remote Desktop Applications and assistance
• IP :
• A Bachelor’s degree in Computer Science, Computer Applications, Information Technology or a related

discipline.

• Certification in Microsoft, Linux, Cisco or similar technologies is a plus.

(ref:hirist.com)