Position Overview:We are seeking a dedicated and skilled Customer Communication and Data Coordinator to join our team. This role primarily involves maintaining strong communication with customers through WhatsApp and phone calls, as well as locating customer data on various online portals. The ideal candidate should possess excellent communication skills, proficiency in written and spoken English, and a high level of comfort with internet usage and MS Office tools.
Key Responsibilities:
Customer Communication: Initiate and maintain effective communication with customers via WhatsApp and phone calls. Address inquiries, provide assistance, and ensure customer satisfaction by promptly addressing their needs.
Data Collection:
Search for relevant customer data on online portals and databases. Organize and input collected data accurately into the company’s systems.
Effective Writing Skills: Draft clear and concise messages for customer interactions. Communicate information, instructions, and responses effectively through written communication.
Speaking Skills: Communicate with customers over phone calls in a professional and friendly manner. Demonstrate strong verbal communication skills to address queries and provide information.
Internet and MS Office Proficiency: Utilize the internet to locate customer information on various platforms. Proficiently use Microsoft Office tools (such as Word, Excel, and Outlook) to manage customer-related documents and correspondence.
Qualifications:
– Previous experience in customer service or communication roles is preferred.
– Mid level Spoken and written English skills .
– Comfortable using digital communication tools such as WhatsApp.
– Strong internet research skills to find customer data from online sources.
– Microsoft Office Suite (Word, Excel, Outlook).
– Attention to detail and accuracy in data entry and communication.
– Ability to multitask and prioritize effectively in a fast-paced environment.
– Female candidates only.
Job Type: Full-time
Salary: ₹11,000.00 – ₹16,000.00 per month
Schedule:
– Day shift
– Morning shift
Supplemental pay types:
– Performance bonus
Ability to commute/relocate:
– Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
– total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 7014485827
▶️ Customer Service/Data Entry
🖊️ Visiontech IT Services Jaipur
📍 Jaipur
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