VISA Looking for DevOps Lead (Sr. Manager) at   Bangalore Full Time

“Regional Solutions and Digital Partnerships (RSDP) delivers technology solutions to meet local and regional market requirements. We prove concepts and pilot new ideas for our regional product partners to assess market demand. We take successful pilots through the commercialization journey, from limited production Minimum Viable Products (MVPs) to General Availability. We are technology thought leaders in Digital Partnerships and the new ventures space, working closely with our business partners to design and implement solutions that attract new business from Fintech and Big-tech payments participants.

This leadership role is responsible for all aspects of DevOps discipline, including release engineering, infrastructure provisioning, continuous code integration and deployment, automation efficiencies, release certification, and problem resolution. It is a critical component of the RSDP pilot and product delivery functions. A strong candidate must have subject matter expertise in all facets of the job, and leadership abilities to build a high performing team and foster collaborative working relationships with team members and stakeholders, as well as advanced skills in communications, critical analysis, and problem-solving.

Essential functions

• Serve as key leader and expert on DevOps functions, e.g., release engineering, infrastructure provisioning, Continuous Integration (CI), Continuous Deployment (CD), automation tools, certification testing, etc.
• Drive portfolio operational excellence, guiding team efforts to ensure the right processes and tools are being utilized
• Design, enhance and manage development operations tools
• Design and implement scalable and efficient processes by applying own experience and adopting industry best practices
• Oversee end-to-end system certification test plans, product requirements, technical architecture, and functional documents with a focus on coverage, performance, and automation
• Build and maintain software and infrastructure needed for automated testing and deployment in various certification environments
• Manage the team and system infrastructure to diagnose and resolve problems with proper monitoring, operational support, and escalation management to meet all service level agreements (SLAs)
• Troubleshoot and conduct root cause analysis to address routine to critical production issues with high accuracy
• Ensure processes are set up to drive efficiency, consistency, and discipline, and comply with Sourcing, Human Resources, Finance and other Visa guidelines
• Drive portfolio operational excellence, guiding team efforts to ensure the right processes and tools are being utilized
• Manage through influence, sometimes without direct authority, use capabilities to influence customers and stakeholders, and properly manage divergent expectations
• Develop the people and organizational processes to grow our internal talent
• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 8+ years of work experience with a Bachelor’s Degree (or) at least 6 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD).
• Strong experience with agile development incorporating continuous integration and continuous delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Crucible, Sonar, Junit, TestNg, Cucumber etc.
• Must be proficient in one or more scripting languages: Unix Shell, Perl, Python
• Must have experience in debugging and troubleshooting problems in Linux/Unix-based application servers such as Java backend and microservices environments.
• Must have experience testing in an AGILE environment and should have exposure to testing environment migration, DB, and infrastructure/system upgrades.
• Experience with both VM and Containerized workload/infrastructure management.
• Basic experience working with test automation with Selenium or Cucumber.
• Experience testing REST-based applications.
• Must have experience in a technical capacity and quality methodology/release process/testing techniques to provide guidance and leadership to junior team members is required.
• Should have managed smaller teams for at-least a few years.

Preferred Qualifications:

• Strong experience with REST APIs, JSON and exposure to container-based technologies
• Demonstrated hands-on experience with DevOps techniques building continuous integration solutions using Jenkins, Docker, Git, Maven, Terraform
• Hands on experience in at least one of the programming languages such as Java, Python, etc
• Experience in design, development, configuration, deployment, and Migration of Microservices to Docker, Kubernetes clusters using Spring Boot, Jenkins, Artifactory, Argo CD
• Working experience in cloud computing, PaaS, IaaS, and related areas are highly desirable
• Should have working experience with tracing and monitoring tools like Prometheus,Splunk, Sysdig, Open Tracing, or similar monitoring tools/processes
• Ability to handle multiple competing priorities in a fast-paced environment
• Deep analytical and problem-solving skills; ability to think strategically
• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to change (e.g., changing priorities, assignments, and roles)
• Skilled in conflict management and negotiation to achieve project goals and develop trust with stakeholders
• Flexible attitude, great team player, highly driven individual and ready to work with multiple time zones cross-geographical teams
• Excellent verbal, written, and presentation skills.In particular, a demonstrated ability to effectively communicate technical and business issues and solutions to different organizational levels
• Financial services and card payments experience is a plus.