Job DescriptionDear Candidate, We are hiring for Customer Relationship Management Location-Noida Work from office Timing 9:30 to 6:30 pm Qualification-Any Graduate, freshers can also apply About Company- B Integrators is a leading B2B platform designed for small-medium enterprises and distributors. It brings manufactures, traders, distributors, brand owners, and many more onto one single platform to nurture their businesses. B Integrators gives you the power, to discover several trade opportunities for companies searching for good distributors and distributors looking for reliable companies. Roles and Responsibilities- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. Requirements- Any Graduate, Any Diploma, Any post graduate and dropouts should be fluent in English & Hindi Language. Prior customer support/Tele calling experience will be an added advantage. Responsible for tele calling newly on boarded clients. Regards, Akanksha hidden_emailEmployement Category:Employement Type: Full timeIndustry: Internet / E-Commerce Role Category: Customer Service (Domestic) Functional Area: Not ApplicableRole/Responsibilies: Customer Support RepresentativeContact Details:Company: Via Trade HiringLocation(s): Noida, Gurugram
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Keyskills:
marketing support
marketing automation
startup marketing
aids
customer support
customer relationship