UST Global Looking for Associate II – HR at Thiruvananthapuram, Kerala Full Time

Role Proficiency:
Under general supervision perform various operational tasks related to employee life cycle such as but not limited to new hire on-boarding policies and procedures HR compliance resolution of employee queries and benefits administration.

Outcomes:
Perform various administrative tasks as assigned within prescribed SLAs following guidelines

Be available to handle queries from employees through phone email and the ticketing system and ensure response and resolution within prescribed SLAs

Assist in planning employee events

Guide A1 Associates in the team to perform their responsibilities

Perform other duties as assigned or requested

Measures of Outcomes:
Accuracy and correctness in query handling and other administrative work

Meeting of time lines for processes handled

Efficiency in multitasking

Proactive implementation and execution of given tasks

Outputs Expected:
Administrative Task:
Maintain employee personnel records

collect and maintain sensitive and confidential personnel statistics and prepare reports

Ensure qualitative and effective execution of core HR operations

fully leveraging available technology and best practices

Implement HR Processes as per guidance from HR Specialists

As per guidance from managers drive employee engagement programs across the locations to enhance productivity and morale building

Support other HR Functions:
Prepare presentations and reports to different stakeholders

working within various HR information systems

Interface daily with HR and operational leaders to provide administrative support

Perform a variety of administrative tasks like benefits

reward programs

learning reimbursement

short- and long-term disability

training

on-boarding

terminations

compensation

Employee connect:
Ensure strong connection with the employees through services provided

Documentation:
Create process document which is comprehensive and details all the aspects of the process and work instructions

Training:
Complete training as prescribed by Managers and Leadership

Onboarding:
Facilitate on-boarding process of new hires

Schedule initial screening interviews for non-exempt candidates

Ensure accurate measurement and reporting of all candidate sourcing activities

Facilitate new hire orientation to provide new team members with an incredible on-board experience

Skill Examples:
Proactive approach and ability to multi task

Proven responsibility for parts of selection procedures such as on-boarding new hiring documents background checks and/or orientation sessions

Ability to work autonomously as well as in a team when required and to

To propose creative ideas to address resourcing issues

Ability to proactively network and establish effective working relationships with candidates and co-workers

Building and maintaining collaborative relationships

Reliable self-motivated and strong attention to detail and highly creative and ability to think strategically and jump in and get things done

Act as a team player with a positive attitude

Knowledge Examples:
Knowledge of HR practices policies and basic employment laws

Thorough knowledge of MS Office

Through knowledge of MS Excel and MS PowerPoint to pull data reports and support

Organization policies and processes

Additional Comments:
NA