Ujjivan Small Finance Bank Ltd Looking for Branch Operation Officer at India Full Time

Branch Operation Officer – Tamilnadu

Multiple locations

Department

SOUTH BUSINESS

Job posted on

Apr 8, 2022

Employment type

Permanent

Experience range

3 years – 6 years

• Any graduate with minimum 3-6 years’ experience in handling Banking Operations catering to liabilities and asset products
• Knowledge of local language and area with good communication skills – local hire
• Responsible for day to day operational and administrative activities in the Branch which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping
• Accountable for quality customer service within stipulated time frame while adhering to regulatory and procedural compliance
• Responsible for coordination of audits at the Branch and availability of requisite resources in the branch without affecting regular branch business
• Train the Cashier & Customer Care Representative (CCR) on process compliance, service quality and Branch operations
• Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc.

Handle walk in customers in absence of CCR