Ujjivan Small Finance Bank Limited Looking for Permanent at ,India , Bengaluru / Bangalore Full Time

.Specialists that assist clients with H/W and Sf issues .and provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading
.Software, and troubleshooting basic IT issues
.Knowledge on operating systems, IP address management, VLAN management, DHCP, PAC file
.Basis ITIL process of ticket management system on acknowledge, assign, Closer of desktop related issues SR and IN
.Understanding on SLA, and AMC Agreements of desktop, laptop, scanner, printer etc.
.Good understanding in addressing vulnerabilities through the deployment of updates and
.Understanding of patching concepts and frequencies for patch releases, type of patches etc.
.issues of Desktop / laptop hardware and software and basis LAN to be addressed strictly within the agreed SLA
.Basic understanding on project management like scope tracking, communication, Branch rollouts etc
.Understanding of principle and Industry standard of basis Network Security
.Understanding process of identifying, assessing and controlling threats to an organization’s
.Knowledge on end points, servers, TABs, network and security devices
.Expert level of understanding on licensing of all the OEM like MS, Firefox, windows, Adobe etc
.Basic understanding on banking application software
.Good knowledge on licensing of Windows and related software
.Expert knowledge on working on infra monitoring tools

Key Skills

Permanent