Transact Global India Pvt.,Ltd Looking for Call Center Trainer at Bengaluru Full Time

Job Responsibilities-

· Ensure successful execution of training needs

· Measure program training effectiveness

· Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.

· Send reports/MIS to the Operations team on the progress/pending status of activities

· Review content at regular intervals to ensure all updates are incorporated

· Participate in Internal & External Calibrations

· Conduct refresher trainings based on TNI

· Manage Knowledge Check for New Hires’ & Production StaffVery Strong written and verbal communication skills (English)

– Customer/ Client Handling Skills

– Ability to work during all shifts
– Experience in any product/process/soft skill/up-skilling training
– 1- 5 years of experience in Training

Job Type: Full-time

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

– Health insurance
– Provident Fund

Schedule:

– Day shift
– Morning shift
– Weekend availability

Supplemental pay types:

– Performance bonus
– Yearly bonus

Ability to commute/relocate:

– Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

– Higher Secondary(12th Pass) (Preferred)

Experience:

– TRAINER: 1 year (Preferred)
– BPO TRAINER: 1 year (Preferred)
– Training & development: 1 year (Preferred)

Language:

– ENGLISH HINDI (Preferred)

Speak with the employer
+91 7619515420

▶️ Call Center Trainer
🖊️ Transact Global India Pvt.,Ltd
📍 Bengaluru