Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards.
-Carry out product and process auditing.
-Attend various meetings and action/communicate instructions
-Engages interest and participation of others and has a collaborative approach to working with others & proactively contributes to the team.
-Work independently and is reviewed infrequently with minimal supervision, Self-supervising within the guidance and expectations of divisional management.
-Knowledge of quality systems and measurement
-Ability to work in a diverse and dynamic environment • Planning and prioritizing activities
-Job site visit for identify field issues and solution.
Required experience of 8-10 years of MFG industries and handling customer issues.
Customer issue resolution
Qualified internal auditor for ISO 9001-2015
Manufacturing & process knowledge
Sheet metal & Fabrication knowledge
Proficient in MS Office software
Troubleshooting quality issues
Conducting analysis checks on product specifications
GD & T knowledge
Advanced written and verbal communication skills
Write reports and present progress at customer/field meetings
Attend various meetings and action/communicate instructions
Produce written reports and make presentations
Perform root cause analysis and resolve problems
About Company
TK Elevator
TK Elevator With customers in over 100 countries served by 50,000 employees, TK Elevator achieved sales of around 8 billion in the fiscal year 2019/2020. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. After building its position as one of the world’s leading elevator companies in a mere 40 years time, TK Elevator became an independent company in August 2020. The company’s most important business line is its service business, with approximately 1.4 million units under maintenance and over 24,000 service technicians globally. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts, as well as tailored service solutions such as MAX, the industry’s first cloud-based digitally enhanced maintenance solution thus covering a broad spectrum of urban mobility.