The RealReal Looking for Inside Sales Account Executive (Luxury Specialist) at Remote Full Time

The realreal is looking for individuals who have the ability to work with a very discerning clientele and have a passion for luxury productsFor this role you`ll be focused on self sourcing, referrals and using leads from the business development representatives (bdr) to drive new businessYou`ll be motivated by a desire to win with a strong sense of personal responsibility and a `roll up your sleeves` mentality to push tasks to completionAs a luxury specialist for new business, you`ll get to work independently to meet with a very discerning clientele, primarily in a virtual environmentYou`ll use your strong negotiation skills to drive new business and work autonomously in an ever-evolving environmentYour ability to build rapport will be critical to your success as you work to romanticize the consignment experience with an understanding of luxury productsYour attention to detail will help you successfully navigate multiple platformsYou will hustle to drive the key metrics of the business through new consignor acquisition, unit volume and value of those unitsThe luxury specialist for new business will provide unparalleled service for the country`s largest online luxury consignment marketplace.

What you get to do every day

Drive new business
Prospect new and existing connections in your networkThese include stylists, personal shoppers, boutique owners, sales associates, and individual consignors
Develop and implement marketing strategies to continually increase consignment with the realreal
Meet the monthly kpis for product value and product quantity while maintaining focus on premier luxury product
Review contract during virtual and in home appointments
Partner with team for a seamless handoff of consignor to luxury specialist for repeat business at day 30 to help continue building strong relationship with trr for continued business + referrals
Provide customer service issue resolution
Proactively resolve any consignor issues/concerns
Set pricing expectations through deep knowledge of luxury and stay up-to-date on resale trends + what has low/high resale value
Carefully review + process all items for shipment to ensure everything is cataloged + up to trr`s high-quality standards
Possess a strong ability to multitask
Balance appointments, outreach, prospecting and customer service issues
Availability evenings and weekends, to accomodate appointment requests

What you bring to the role

Relationships with a large number of connections who you could immediately convert to consignors is a mustYou should also have a very strong network of professional or personal contacts who could also yield additional consignors
5+ years of work experience in outside sales, wholesale, luxury retail, styling, or public relations
A strong sales ability and mentality paired with an entrepreneurial spirit
A high degree of business acumen, sophistication, and the ability to establish trust is mission criticalThis position requires the person to work directly with very discriminating clientele
Demonstrated track record of meeting & exceeding monthly goals
Critical knowledge of luxury brandsGreat attention to detail and customer service
Ability to master multiple technical devices and systems
Ability to work nights/weekends when needed to accommodate the client`s request for an appointment
Must live within 25 miles of assigned territory
Ability to meet with clients in person regularly anywhere in assigned territory

Ghr5385 #li-lz49 #li-remote

The realreal is the world`s largest online marketplace for authenticated, resale luxury goods, with more than 20 million membersWith a rigorous authentication process overseen by experts, the realreal provides a safe and reliable platform for consumers to buy and sell their luxury itemsWe have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each dayAs a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women`s and men`s fashion, fine jewelry and watches, art and home—in support of the circular economyWe make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shippingWe do all of the work for consignors, including authenticating, using ai and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer serviceAt our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.
The realreal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran statusWe will consider qualified applicants for a position regardless of arrest or conviction records.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsThe employee is regularly required to sit; use hands to finger, handle, or feel and talk or hearThe employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smellThe employee must occasionally lift and/or move up to 10 poundsSpecific vision abilities required by this job include close visionThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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Posted 19 days ago