Tech Mahindra Looking for  Technical Support – Voice For Noida Location at Noida, Gurugram Full Time

Job DescriptionTECH MAHINDRA IS HIRING TECHNICAL SUPPORT ASSOCIATE.We are looking for IMMEDIATE JOINERS – For Noida LocationContact Karishma Bhatnagar – 9871069*** – Please share your CV at WhatsApp.Email ID – KB*******5@Te*********a.comKey ResponsibilitiesVoice Support & technical Support to ensure closure as per given SLA.Follow-up/ update ticket for every call to ensure timely closure.Call ownership, drive to resolution and communication with customer.Call Closure and customer satisfaction survey.Telephonic support to End Users.Desired Candidate Profile Any Technical Graduate can apply. (B.Tech | B.E. | B.Sc(IT) | BCA – MCA | M.Tech | B.Sc(Computers) | B.Com(Computers).Any Undergraduate with Technical Experience of minimum 6 Months can apply.Excellent Spoken EnglishBasic Technical Knowledge – Networking / Troubleshooting Skills.Any Undergraduate fresher can also apply. But ensure you are not pursuing any regular courses.Must be comfortable with Any shiftsMust be comfortable with Work from Office.Perks and Benefits Both Side CabsGratuity & InsuranceNOTE – This is a work from office role. __________________________________________________________________________________________aJob ClassificationIndustry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations, Role Category: Voice / BlendedRole: Voice / BlendedEmployement Type: FreshersEducationUnder Graduation: Graduation Not RequiredPost Graduation: Any PostgraduateDoctorate: Any DoctorateContact Details:Company: Tech Mahindra LtdAddress: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, IndiaLocation(s): Noida, Gurugram

+ View Contact

×

Login
Candidates can login here to view contacts and apply.

Keyskills:  

IT Service Desk
Subnetting
IT Helpdesk
Network Topologies
networking
Voice Process
Active Directory
US Process
Help Desk Operations
VPN
Technical Support
Service Desk
CCNA Voice
OSI Model
Firewall Configuration
CCNP
International BPO