Tata Consultancy Services Looking for TCS Walk in – Chat & Email Support at Mumbai Full Time

Job Description

Walk In Date: 9Th Dec 2023, Saturday

Entry Time -10:00 AM – 6:00 PM

Walk In Venue – Tata Consultancy Services Olympus, Security Block, 1st Floor, Hiranandani Estate, Thane West – 400607

Responsibilities:

Excellent communication Skills- Written and Oral, Strong customer advocacy skills and understanding of customer of customer interactions leading to successful customer outcomes.

– Respond to emails and chats. Assist customers with service or feature modifications

on account

– Open trouble ticket depending on the nature of the service issue. Analyse, isolate and diagnose

technical trouble

– Provide existing trouble ticket status to customers

– Escalate customer complaints in accordance with company polices

▶️ TCS Walk in – Chat & Email Support
🖊️ Tata Consultancy Services
📍 Mumbai